A YFNCG reader submitted an interesting question the other day via the contact page:
How have you found the new “iPad/iPhone era” affecting your support business as more people use these mobile computing devices vs. PCs/laptops?
It’s a great question and one that I thought deserved a blog post, since I’m sure the issue has been on the minds of other consultants lately as well. I’ve heard questions similar to this asked of me by friends and family. It also has a tenancy to pop up on discussion forums from time to time. It’s no wonder this is on our minds as the answer to this question has implications for the very future of our livelihoods.