"Hold on to your butts..."
Your Friendly Neighborhood Computer Guy - Part 2

TuneUp Utilities 2009

100 Tech Twitter Accounts You Should Be Following


By: Matthew Rodela on May 11th, 2009
Categories: Computer Tech Culture, Lists

After writing a recent post on the reasons why computer techs should be using twitter, I received quite a few requests asking for me to provide a list of tech accounts to follow for folks to get started.  I thought it would be cool to try to build this list, and in the process I’ve discovered some excellent resources.

This is by no means an exhaustive list.  I’d call this more of a “beginners list”;  a run-down of some useful twitter accounts that focus on tech and computers. It’s purpose is to get you started if you’re new to twitter or to round out your list if you’re already on twitter.  The list is appropriate for anyone who is interested in keeping up with technology trends.

Read the rest of this entry »

 

The Friendly Neighborhood Business Card


By: Matthew Rodela on April 24th, 2009
Categories: Phase 2:Trial and Error, Starting a Business

No advertising or networking method is more powerful and cost effective for the burdgeoning small business owner than  the business card.  

It’s a great ice breaker and conduit for face-to-face conversations about your business to potential customers. It’s an extremely portable advertisement for your business that people can take with them and keep in their wallets/purses.  Nothing is more basic than the business card, providing the most important information about your business and nothing more.  Finally, there’s no denying that it’s much cheaper than an ad in your local paper or phone book, saving you money in those critically cash-strapped first years of business.

So it goes without saying that the first thing any new small business owner should do is get some business cards made.  And that’s exactly what I’ve done.

Read the rest of this entry »

 

Top 10 Podcasts for Computer Techs


By: Matthew Rodela on April 14th, 2009
Categories: Computer Tech Culture, Lists, Recommended Services

A podcast, for those of you not in the “know”, is basically a digital radio show that can be streamed to your computer or downloaded onto any number of digital listening devices, including the ever popular iPod.  Podcasting is now more popular than ever thanks, in part, to two factors: 1) the popularity of the iPod and other portable digital listening devices and 2) the reduction in price of quality audio broadcasting equipment. 

This increased popularity means that there are a lot of podcasts sprouting up around the net.  These podcasts range in quality and produciton value from a kid with a cheap microphone in his parent’s basement to a nationally syndicated radio show.  

I’ve fallen in love with podcasts recently after buying a car with an auxiliary input that allows me to listen to my iPod on the road.  This enables me to hear pertinent, relevant, interesting stuff on my 45 minute drive to and from work.  Better than radio, podcasts allow me to choose WHAT I listen to and WHEN I listen to it.  Kinda like Tivo for audio broadcasting.

As a computer guy or gal, listening to tech-related podcasts regularly will help you keep up with the latest trends in computer consulting and the IT business in general.  You can listen at home or in your shop while working on a computer or in the car on your way to your service calls.  There are quite a few tech-centric podcasts out there.  This list provides you with the podcasts that I personally enjoy and in which I find the most value as a computer guy.

Read the rest of this entry »

 

For A Good Time Call…On These 3 Things to Consider Before Choosing Your Business Phone Number


By: Matthew Rodela on April 3rd, 2009
Categories: Phase 2:Trial and Error, Starting a Business

Choosing a phone number for your business may seem like another one of the many tedious steps standing in the way of you and your dreams.  Your phone number, much like your business name and website URL, are calling cards that will most likely stay with your business indefinitely.  Although not a deal breaker, an easy to remember phone number is one that will help make it that much more convenient for your customers to reach you.

Read the rest of this entry »

 

5 Benefits Of Twitter For Computer Techs


By: Matthew Rodela on March 26th, 2009
Categories: Lists, Recommended Services

If you’re online and looking to have your finger on the pulse of the latest in technology and web trends, Twitter is where you need to be.   Why?  Simply put, it’s the best way to get up-to-the-minute information on topics relevant to you.

I’ve been using Twitter as YFNCG for a few months now, following people in the tech industry, along with small business advocates, a handful of bloggers, and some friends.  I’m picky about who I follow.  I want to make sure that they are providing useful information that I can benefit from.  I also try to pass on the best of the informaiton I find to my twitter followers.  It’s tough to keep up with it all sometimes, but the beauty of twitter is that you don’t HAVE to keep up.  You just jump in the stream when you’re ready, soak up the info of the moment, contribute a bit of your own, and jump out when you’re done.

If you’re a computer tech and you doubt the usefulness of Twitter, allow me to present 5 ways in which you can gain significant value from this FREE tool. Read the rest of this entry »

 

I CAN Hear You Now!: My Pick For VoIP Phone Service


By: Matthew Rodela on March 23rd, 2009
Categories: Can You Hear Me Now? Series, Recommended Services

This is the final article in the Can You Hear Me Now? Series of blog posts in which I embark on a journey to find the most cost effective home office VoIP plan for my computer repair business.

Over the last few weeks I’ve been looking for a low cost VoIP solution for my home office based computer consulting business. You can catch up on the series by reading the last two articles here and here.

After much consideration, I finally settled on a provider that I think will fit my needs as my business grows.

And the winner is…

Read the rest of this entry »

 

Can You Hear Me Now?: Small Business VoIP Smackdown!


By: Matthew Rodela on March 14th, 2009
Categories: Can You Hear Me Now? Series, Recommended Services

This is the second article in the Can You Hear Me Now? Series of blog posts in which I embark on a journey to find the most cost effective home office VoIP plan for my computer repair business.

In the first article of this series, I made a case for why I feel VoIP is the right choice for home office small businesses.  Now that I’ve narrowed down my choices to a few commercial providers, it’s time to really dig in to each one, cut throught the noise, and find the right plan for me and my business.

Read the rest of this entry »

 

Can You Hear Me Now?: How To Choose The Right VoIP Plan For Your Home Business


By: Matthew Rodela on March 8th, 2009
Categories: Can You Hear Me Now? Series

Yep, thats me, Your Friendly Neighborhood Verizon Guy!

This is the first article in the Can You Hear Me Now? Series of blog posts in which I embark on a journey to find the most cost effective home office VoIP plan for my computer repair business.

The next milestone in getting my computer support business up and running is setting up a separate phone number and line.  This is one of the original milestones I set for my business last year, and is the last thing standing in the way of me unleashing my business on the world in the form of business cards and advertisements.  I currently have no land-line phone, and I have no desire to use my personal cell phone exclusively for business purposes. I decided to spend some time evaluating different VoIP plans to see which one was right for my work-from-home business.

Read the rest of this entry »

 

5 Overlooked Characteristics Of A Successful Computer Consultant


By: Matthew Rodela on February 27th, 2009
Categories: Computer Repair, Computer Tech Culture

Lets face it, there are a lot of “computer guys” out there.  It’s no secret that the IT industry is growing and will continue to do so for the foreseeable future.  The demand is there and the money is good.

However, not every computer guy is created equal.  Just because you have a degree related to computers, you solve all your friend’s computer problems in less than 15 minutes, and you can hack into the pentagon, doesn’t mean you’re cut out to start your own computer repair business.

Since starting my business, many customers I service seem to be relieved when they realize that I’m not out to make a quick buck, and that I can speak to them about their computer in terms that they can understand and relate to.  Some have even related to me the pains they’ve experienced at the hands of some other computer guys that they’ve worked with in the past.  Couple these experiences with the fact that, through interviews on this website and other encounters with successful computer techs, I’ve noticed that there are some characteristics that make certain independent computer consultants really stand out among the competition.

There are many obvious traits that one must posses in order to be a successful independent computer consultant.  You must have people skills, business savvy, and broad technical knowledge.  But that’s just the beginning.

Read the rest of this entry »

 

Never Stop Learning: An Interview With Bryce Whitty Of Technibble.com


By: Matthew Rodela on February 20th, 2009
Categories: Interviews

It wasn’t until after I started this blog that I came across the website Technibble.com. I wish I would have found it sooner, because it’s proven to be the single best resource I’ve found for people like me who are just starting to forge their own path in the computer support/repair business field.

The man who started Technibble, Bryce Whitty, created the site because he saw a need for an online resource for independent computer consultants. Not a general “techie” website or a “how to fix windows errors” message board, but a community dedicated specifically to the nerd entrepreneur trying to start his own business.

Technibble offers great resources like an extremely helpful and friendly forum, a blog, and the Computer Business Kit, which is a collection of documents and forms that you’ll need when starting a computer business.  I plan on purchasing the CBK for review here on this site in the future.

Bryce himself runs his own one-man computer consulting business which gives him the inspiration for his website.  I decided to pick his brain a little and see what approach he took to starting his business.  Check out his responses below.

Read the rest of this entry »