May 18, 2012

5 Overlooked Characteristics Of A Successful Computer Consultant

Lets face it, there are a lot of “computer guys” out there.  It’s no secret that the IT industry is growing and will continue to do so for the foreseeable future.  The demand is there and the money is good.

However, not every computer guy is created equal.  Just because you have a degree related to computers, you solve all your friend’s computer problems in less than 15 minutes, and you can hack into the pentagon, doesn’t mean you’re cut out to start your own computer repair business.

Since starting my business, many customers I service seem to be relieved when they realize that I’m not out to make a quick buck, and that I can speak to them about their computer in terms that they can understand and relate to.  Some have even related to me the pains they’ve experienced at the hands of some other computer guys that they’ve worked with in the past.  Couple these experiences with the fact that, through interviews on this website and other encounters with successful computer techs, I’ve noticed that there are some characteristics that make certain independent computer consultants really stand out among the competition.

There are many obvious traits that one must posses in order to be a successful independent computer consultant.  You must have people skills, business savvy, and broad technical knowledge.  But that’s just the beginning.

[Read more...]

The Computer Guy Identity Crisis: Choosing A Job Title

Throughout my years in the IT industry I’ve held many positions and titles. Some are fairly accurate descriptions of what I was doing, and some were decidedly very un-acurate.  Now as I start my own business, I’m stuck with the task of giving myself a title.  As it turns out, it’s a little harder than I had anticipated.

Growing Up Geek

When I first fell in love with computers, I was in elementary school.  My parents got a big hunky IBM clone (I don’t remember the brand) complete with two fancy 5 1/4 inch floppy drives.  I loved to play around and find ways to break or confuse the programs.  This started a long love affair with breaking and fixing computers.  At that point, and all through school, I was a true computer geek.  I used computers for the sheer novelty of it.

Flash forward to my time serving in the US Army.   I wanted to flex my computing prowess and volunteered for various computer-centric tasks like creating databases and such.  I then got the opportunity to help network a new office from the ground up.  After that, I was officially appointed the unit’s assistant IMO (Information Management Officer), and was tasked with helping people in the unit with various computer issues.

I loved that job, and found I really had a knack for troubleshooting.  So, after I got out of the army, I took a job as an intern at the Help Desk of a pharmaceutical company.  Within 4 years time I was hired on full time, promoted to a Level 2 Analyst, and promoted again to my current position in the computer industry, Enterprise Systems Analyst.

Every time I was presented with a new position and name (Geek, Assistant IMO, Helpdesk Intern, Helpdesk Analyst, Systems Analyst) I was basically doing the same thing, fixing computer problems.

What’s in a Name?

When I had the idea to start my own computer business, it never occurred to me that I would need to define my job title. In fact, it wasn’t until I started writing this blog that I realized I needed to figure out what to call myself.   So I came up with a list of names that I’m considering using to refer to my position as an independent computer guy, along with how I feel about each one:

[Read more...]

Top 5 Computer Geek Movies of 2008

I’m a computer guy, but I’m also a bit of a movie buff.  So I decided I’d have some fun here as the year draws to a close and sum up the best movies of the year that computer geeks like myself can enjoy and appreciate.

Admittedly, 2008 was a pretty horrible year for computer tech-friendly movies. Maybe it’s because  technology is now such an integral part of our culture that it’s become boring. Or maybe all the most compelling tech related stories out there have already been told. Whatever the case, it took some thinking for me to come up with this list.

Though not all of them are true computer geek movies, I based my selections on films that deal heavily with computers, gadgets, hacking, or technology either by the characters or in the story itself.

Without further delay, here are my top 5 movies from 2008 that all computer geeks should see:

[Read more...]

10 Affordable Gifts For The Computer Tech On Your List

If you’re anything like me, you’ve got those hard-to-buy-for folks on your Christmas list that take some extra shopping time on your part. Well if one of those people happens to be a computer repair technician or consultant, worry no longer!

I’ve compiled a list of some wonderfully cheap (under $100) and practical items that your cherished geek will adore! Each item includes a picture and title that link straight to Amazon, or similar online store, where you can order it.

If you are a computer tech, forward this post to your friends and loved ones to give them some good ideas. Happy Holidays and happy shopping!

[Read more...]

Top 10 Reasons To Be Nice To Your Computer Guy

Historically, the computer guy, like many other service professionals, has been undervalued and under appreciated.  But beware, we computer folk hold a lot more of the cards then some may realize.  For those people who tend to treat their computer guy like a second class citizen, here are the top 10 reasons why you may want to reconsider giving us a hard time (David Letterman style): [Read more...]

Xbox’s And iPod’s: Can Consumer Electronics Be A Good Niche To Fill For Computer Consultants?

Video Games

With so much competition out there (I revealed in an earlier article that there are over 150 other computer support and repair companies in my county alone), I’ve started thinking about ways that I can stand out from the crowd.  One crazy idea that I’d like to suggest, as a way for the average computer consultant to find a niche and stand out from the hundreds of other companies out there, is by targeting consumer electronics. How many people do you know own an iPod or other MP3 player? How many people do you know that own one of the three major video games consoles?  These are hot items that are popping up all over the place.  [Read more...]

“10 Reasons It Doesn’t Pay To Be The Computer Guy”: Counterpoint

There’s a blog that I subscribed to called Life Reboot.  It chronicles the “thoughts and experiences of Shaun Boyd”, a young man who decided to quit his job in IT and restart his life in pursuit of his dream to become a writer.  He’s had mixed success and is now looking for a job again, but his posts are insightful and well written and one of his posts from 2006 really stuck a chord with me. [Read more...]

When Computer Techs Go Bad! (And How I Plan To Protect Myself)

I’ve stumbled upon a lot of articles recently about computer techs using their powers for evil.  Here are some of my favorites: [Read more...]