Let’s take a peek into the lives of two fictional computer business owners:
It’s Monday and I feel like that 80’s ad, “Time to make the doughnuts“. But wait I, love IT don’t I? I mean, we get to do some cool stuff. So why do I feel so overwhelmed and overworked?
Oh no, that call is from XYZ Customer and the message they left is that their QuickBooks server is showing a red alert on one of the drives and as usual, the owner is freaking out. Deep breath… breathe…
It’s Monday and I can’t wait to get started, see what new challenges I can tackle, and make some extra money to put towards my vacation this summer.
Dang, received an alert that a hard drive on XYZ Customer’s server has failed.
Clickety-click, click, click, click-click-click.
Bam! Looks like one of the drives on their RAID has failed. Good thing their backups are current (received an informational alert). I will grab a drive from inventory and dispatch a technician later this afternoon.
Which One Are You?
Can you relate more to Bob Breakfix or Marty Managed?