CBP006: The Remote Support Episode

Computer Business Podcast Episode 6This episode is all about Remote Support. What tools are out there, how do you find remote support customers, and how can you integrate it into your computer business?

My guest today is Lisa Hendrickson, owner of Call That Girl, a computer shop based out of Rochester Minnesota.  She’s also the author of some very helpful guides for computer business owners including Call That Girl’s Guide to Remote Support.  She services a large majority of her customer base via remote support, so I wanted to pick her brain about how she gets clients and handles situations that may come up during remote sessions.

CBP006: The Remote Support Episode

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Items Mentioned in this podcast:

Here’s a photo of the new USB mixer/interface I’m using, the XENYX302USB.

2013-09-29 14.54.05

Computer Business Toolbox

Start a Computer Business with the Computer Business Kit


  1. Brenda Osborne says:

    I enjoy your podcasts even though I am not interested in starting my own business. It was interesting to hear about some of your supporters from Australia. Sometimes it is easy to forget that the Internet is truly global,

  2. Really enjoyed this podcast. Learned alot to add to my support side of the business. Keep up the good work!

  3. Jesse Sheppard says:

    Crossloop Remote Support is no longer available. What other Remote Support Software do you recommend

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