Welcome to the first in what I hope to be many videos here at YFNCG. I’m trying to step away from behind the keyboard and put myself out there in other formats besides just the blog, since some people like to learn in ways other than reading.
So starting today I’m going to be answering reader questions on video.
In this video I answer the following question from Dan:
First, your articles and advice (to just do it) are keeping me going. I have been doing computer consulting for 15 years and am finally ready to go to the next level. I have a quick question for you - do you charge hourly or by the task?
Check out the video to see my response.
Here’s a break down of what services I charge for hourly and in what situations I’ll charge a flat fee.
When to Charge Hourly
- General Computer Repair
-Hardware
-Software
-Remote Service - Ad Hoc Web Work
When to Charge a Flat Rate
- Work that takes a fixed amount of time
- Well defined processes
-Virus scan/removal
- Tune-ups/system cleans - Projects with clearly defined deliverables
-Websites
-Hardware refreshes
-SEO
As I said in the video, you may do things differently in your business and that’s fine. There’s no one way to go about this. But the way I’ve structured it has seemed to work out well for me and I think it can work out well for many others.
If you have a question you’d like me to answer, hit me up on my contact page. Also please subscribe to my channel on YouTube to get updates on all my videos, some of which will not appear on the blog.
So how did you like the first video on YFNCG? Let me know in the comments below!
Great video!
At our shop we also charge both hourly and flat rate depending on the repair service http://teknyka.com/computerservices.php
Most of our in-shop computers repairs are flat rate. On-site services are hourly.
Keep up the blogging and videos!
-Gabe
Hiya Gabe,
Yeah, you seem to have a good system there. It’s a little different in every shop, but I find the basic principals are the same.
Matthew,
I think you’re right as far as the times you may want to charge hourly vs. a flat fee. When there are established deliverables (a certain number of blog posts needing to be written within a certain time frame or a logo design or other project with a certain number of envisions etc. a flat fee would seem to be the way to go. If, however you are being hired to monitor a site during certain hours, I think an hourly rate must be the way to go. Thanks for sharing this post on BizSugar.
Thanks Heather!
This was extremely informative and the video is very high quality!