The Importance of Process (and an example of mine)
By: Matthew Rodela on July 26th, 2010
Categories: Computer Repair, Phase 2:Trial and Error, Stories from the "Trenches"
Before I get started I just wanted to let you know that posts on this website are going to continue to be few and far between. The project that has put this website on hiatus has been plagued with delays and other things that I was not anticipating. That being said, I still plan on posting when I have a spare moment here and there. If you’re still subscribed to my RSS and email list, thanks for sticking here with me! I promise this website is going to continue forging ahead, I have some great plans for it’s future! Meanwhile, I hope the archives of past articles and links have helped you in your journey!
On a positive note, this part-time business of mine is slowly, but steadily, growing. This is due in large part to a successful hyper-local marketing campaign that I implemented in my immediate community. There have actually been times when I’ve had to stop advertising so that I don’t get overwhelmed with too many service calls!
One of the key ingredients in growing my business in my spare time, without affecting the quality of my work, has been to develop processes around what I do. This allows me to consistently provide the same level of service to all my customers without having to reinvent the wheel every time I do it.




Dan shares my belief that computer consultants should not be lone wanderers guarding their secrets to success. We all have something to share and we all have something to learn. He’ filling this void with his many projects and products.




